Terms and Conditions

What is Rice Craving Rewards?

The Rice Craving Rewards (“Program”) is a rewards program offered by Rice Craving Asian Cuisine Ltd (“RC”, “our”, “we” and “us”). The Program gives you the opportunity to earn and accumulate RC Reward points on all your orders made online at www.ricecraving.com. And redeem the reward points by using it to pay orders made online.

How to Join and Start Collecting Points?

To join the program, just create a Rice Craving online account at https://www.ricecraving.com/myaccount.asp. Joining is free and you do not need to buy anything to open a Rice Craving online account (“Account”).

To start collecting RC Reward points, place your order through your Rice Craving online account at www.ricecraving.com. Regardless of the method of payment, completed orders made online will earn you reward points. Earn 1 point for every dollar amount of your order. So if you ordered and paid a $26 RC Combo, you will earn 26 reward points from this transaction.

How to redeem RC Reward points?

To “redeem” means to use your RC Reward points to pay for eligible products ordered online at www.ricecraving.com.

Products that can be bought using your reward points will show a number of points needed.

RC Reward points do not expire. However, we reserve the right to close your Account without notice if you do not earn or redeem any RC Reward points at least once every 2 years, or for any reason set out in these Terms and Conditions. You can contact us to request the reinstatement of the value of your RC Reward points at the time your account was closed, to be issued in a new Account that belongs to you.

Earning and Redemption Exclusion

RC Reward points cannot be earned or redeemed for any of the following: (i) orders made over the phone, (ii) orders made in person, (iii) purchase of gift cards (iv) delivery charges, or (v) any other products or services that we may specify from time to time or prohibited by law.

RC Reward points are not earned on the portion of a transaction that is being paid for by redeeming PC Optimum points. RC Reward points you earn upon making a purchase cannot be redeemed for that purchase and can only be redeemed for a subsequent eligible purchase.

Future Changes of the Program

We reserve the right to restrict, suspend, or otherwise change any aspect of the Program. We may modify all or one or more parts of these Terms and Conditions at any time, including the following elements:

  • The eligibility conditions for participating in the Program,
  • The manner in which a Program member participates in the Program,
  • The manner and rate at which RC Reward points are earned, and
  • The manner and rate at which RC Reward points are redeemed.

In the event these Terms and Conditions, or any aspect of the Program, is restricted, suspended, or changed, we will provide you advance notice by posting the amended Terms and Conditions online at www.ricecraving.com, and by sending you notice using your email or mailing address. Your continued participation in the Program following such notice will constitute your consent to any amendments to these Terms and Conditions, or any other aspect of the Program. In the event that the amendment entails an increase in your obligations or a reduction in our obligations and you do not agree to such amendment, you may close your Account and cancel your participation in the Program without cost or penalty. You will then have 30 days to redeem any RC Reward points in your Account. Any RC Reward points that are not redeemed after 30 days will be forfeited.